Zoom Uses AI To Add Automatic Transcription To Its Videoconferencing Service


Story by Blair Hanley Frank, Venture Beat

Companies using Zoom for videoconferencing will soon be able to get automatic transcripts of their conversations, thanks to a new feature announced today. Called Smart Meetings, it’s supposed to prevent time being wasted taking and sharing meeting notes from calls.

Instead, the system will use machine learning to understand who’s speaking and when and then take down what they’ve said for posterity. Customers will be able to scroll back through the transcript, click on words, and get automatically directed to that portion of the video playback to hear what people actually said.

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